Assistance and support

Find out how international medical insurance can offer you comprehensive assistance and support throughout your stay abroad. Leave nothing to chance and go with peace of mind thanks to coverage adapted to your medical needs.

Emergency and medical repatriation services

discover international medical insurance covering the duration of your stay, with assistance and support included.

Understand the importance of emergency services in international medical insurance


When traveling abroad, it is essential to have international medical insurance that offers emergency services. These services are there to assist you in the event of an unexpected medical situation, whether it is a sudden illness or an accident. Your insurance should include coverage for medical consultations, hospitalizations, and emergency treatment. When traveling, especially to countries like Cuba, it is particularly important to have insurance that offers fast and efficient medical assistance.

The crucial role of medical repatriation


Sometimes, it happens that the medical situation requires you to be transported to your country of origin or to another country to receive more appropriate care. This is where medical repatriation comes into play. This service is a vital component of international medical insurance, as it allows patients to receive the best possible care, even thousands of miles from home. Take for example travelers heading to Mauritius; In the event of a serious problem, repatriation can be an additional source of security.

What emergency services include in your insurance?


To ensure optimal coverage when traveling, make sure your international medical insurance includes the following services:

  • 24/7 telephone support
  • Remote medical consultation and evaluation
  • Coordination of on-site medical care
  • Medical evacuation if necessary


These services allow you to have peace of mind while traveling, knowing that you can count on fast and efficient assistance when needed.

Responsiveness of customer service


Responsive, multilingual customer service is an essential part of your international medical insurance. When a medical emergency occurs, every minute counts. Having access to fast support in your native language can make all the difference. Emergency services should be able to coordinate with local healthcare professionals and provide you with the necessary information without delay.

Practical advice for choosing your international medical insurance


Before purchasing insurance, check the following points:

  • Coverage for pre-existing medical conditions
  • Exclusions and limitations of the insurance policy
  • The refund request procedure
  • Reviews from other users


Opt for insurance that offers you reliable and transparent guarantees to avoid unpleasant surprises in the event of a problem. Whether you are going to Cape Verde or Saudi Arabia, these precautions will allow you to travel with peace of mind.

Access to quality healthcare networks abroad

The advantages of international medical insurance

International medical insurance offers several benefits, including access to quality healthcare networks around the world. It allows you to protect yourself against the financial risks linked to unforeseen health expenses during stays abroad. Whether for professional or personal travel, benefiting from reliable and comprehensive insurance is essential to maintaining your health without hassle.

Well-established healthcare networks

International medical insurance generally works with networks of well-established and reputable healthcare providers. These networks include hospitals, clinics, specialists and other healthcare professionals who meet high quality standards. By choosing renowned insurance, you will also have access to health establishments that adhere to the strictest standards of health care, thus offering optimal care even away from home.

Extensive coverage for varied treatments

International medical insurance policies often offer extensive coverage including various types of care. Whether you need medical consultations, dental care or more specific treatments, your insurance can help you access these services. It can also cover the costs of prevention, vaccinations, screening tests and other essential health services.

Management of pre-existing medical conditions

A crucial point for anyone with pre-existing medical conditions is to ensure that they will be well taken care of should the need arise. Most international medical insurance companies offer options to cover these conditions, sometimes for an additional fee. This includes chronic illnesses, ongoing conditions, and other conditions requiring close, constant attention.

Responsive, multilingual customer service

In emergency situations, every minute counts. Good international medical insurance provides responsive, multilingual customer service. Whether it’s questions about your coverage, finding an affiliated provider, or getting emergency help, 24/7 support is essential for peace of mind.

Transparency and reliability

Assistance in the event of medical tourism