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IN BRIEF
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Do you have questions regarding your AXA mutual insurance or need assistance? Join the customer service by telephone is a quick and simple process. Whether you wish to obtain information about your contract, report a claim or resolve a dispute, AXA provides you with several contact numbers adapted to your needs. In this article, find out how to get in touch with the various AXA services and get the necessary help in no time.
For policyholders wishing to contact Axa mutual, customer service by telephone represents an efficient and fast option. However, it is good to know the different ways to reach them, as well as the pros and cons of these interactions. In this article, we will explore how to contact Axa mutual by phone, highlighting the strengths and less favorable aspects of this method of communication.
Benefits
The first strength of Axa mutual lies in the availability of its customer service. Accessible Monday to Friday from 8 a.m. to 7:30 p.m. and Saturday from 8 a.m. to 4 p.m., it is possible to reach them on the number 0 970 808 088 at no additional cost, excluding the cost of your mobile or landline plan. This accessibility allows policyholders to ask questions or resolve problems quickly.
In addition, Axa mutual provides several numbers according to your specific needs. For example, if you have a dispute with an advisor, you can call 01 40 50 60 70, or contact the service dedicated to your savings And foresight At service.relationsclienteleweb@axa.fr. Such a diversity of contacts facilitates access to the appropriate contact if necessary.
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Disadvantages
Despite these advantages, there are also disadvantages to consider. First, although Axa’s customer service is available during extended hours, it does not operate 24 hours a day. For urgent situations requiring immediate assistance, this can be a notable inconvenience.
Additionally, some customers report extended wait times on calls, which can be frustrating. For those who prefer faster solutions, consider other means of contact, such as email or the mail, could prove more efficient. You can view detailed options on sites like ta-mutuelle.org or else axa.fr.
If you would like to contact customer service Axa mutual, you have several options at your disposal. This guide will provide you with all the information you need to help you easily reach the right person by telephone.
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Availability times
Customer serviceAxa can be reached by telephone Monday to Friday from 8 a.m. to 9 p.m. and the Saturday of 8 a.m. to 6 p.m.. This wide time slot allows you to contact them at your convenience, according to your schedule. If you have a question or urgent need for assistance, you can dial the number 09 70 80 80 88, which is free apart from the cost of your mobile or landline plan.
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Specific numbers for the different services
Axa mutual offers several telephone numbers depending on the nature of your request. If you disagree with your advisor, call 01 40 50 60 70. For questions concerning savings, pensions or health, the email to use is service.relationsclienteleweb@axa.fr. Concerning car, motorcycle, home or life accident insurance contracts, you can contact the service at service.reclaclientiard@axa.fr.
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Contact Axa for claims
In the event of a disaster, it is crucial to react quickly. To report a loss related to your home, call 01 55 92 26 92. If you need to cancel your credit card, keep in mind that the emergency number is 01 71 25 93 99, while for an Aurore card, contact 08 10 63 62 63.
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Access other means of contact
Besides the telephone, Axa mutual provides you with other means of contact. You can write to them by post using the address indicated on your mutual insurance card, or send them your questions by e-mail. Consulting their website can also help you find useful information on managing your contracts.
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Customer service opening hours
Axa customer service is at your disposal from Monday to Friday of 8 a.m. to 7:30 p.m. and the Saturday from 8 a.m. to 4 p.m. (excluding public holidays). By dialing the number 0 970 808 088, you will be able to speak directly with an advisor who will be able to guide you according to your needs.
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Various telephone numbers according to your needs
Axa mutual offers several numbers to quickly connect you with the right person. For any general questions, the number to call is 09 70 80 80 88. In case of dispute with your AXA advisor, use the 01 40 50 60 70. For questions related to savings and health, write to service.relationsclienteleweb@axa.fr, while questions related to your car, motorcycle, or home should be addressed to service.reclaclientiard@axa.fr.
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What to do in an emergency?
If you have an urgent need, such as in the event of a block on your bank card, there are special numbers: 01 71 25 93 99 for traditional cards and 08 10 63 62 63 for Aurora cards. These lines are available to respond quickly to your emergencies.
How to make your call easier?
Before calling, make sure you have all relevant information to hand, such as your contract number and claim details. This allows the advisor to help you more effectively and speed up the processing of your question.
Other means of contact
In addition to telephone, Axa offers other means of contact, including by email and in their physical agencies. For more information on contacts and schedules, check out their official website, where you will also find practical tips. Find out the details by consulting the following links: Axa customer service contact, Axa useful numbers, contact Siaci Saint-Honoré And how to contact Axa.
Contact Axa Mutuelle: Methods and Schedules
| Service | Contact Details |
| General Customer Service | Telephone: 09 70 80 80 88, Monday to Friday from 8 a.m. to 9 p.m., Saturday from 8 a.m. to 6 p.m. |
| Savings, Foresight, Health | Email: service.relationsclienteleweb@axa.fr |
| Auto, Motorcycle, Home | Email: service.reclaclientiard@axa.fr |
| Blue Card Opposition | Telephone: 01 71 25 93 99 |
| Home Claims Declaration | Telephone: 01 55 92 26 92 |
| Different with Advisor | Telephone: 01 40 50 60 70 |
| Mutual Health Customer Service | Telephone: 09 70 80 81 82, Monday to Friday from 9 a.m. to 6 p.m. |
Testimonials on Axa mutual: how to contact customer service by telephone
Many policyholders have found that contacting customer serviceAxa mutual by phone was a simple and efficient experience. For example, one of them shared his experience by calling the dedicated number: 09 70 80 80 88. He was pleasantly surprised by the speed of the support. After just a few minutes of waiting, a competent advisor answered all his questions regarding his mutual insurance contract.
Another policyholder also shared his experience, emphasizing the accessibility of customer service hours. He was able to call Monday through Friday between 8 a.m. and 9 p.m., as well as the Saturday of 8 a.m. to 6 p.m., which made it easy for him to fit into his busy schedule.
In addition, several customers have used specific numbers according to their needs. For example, for a question related to savings and foresight, the email service.relationsclienteleweb@axa.fr was recommended, but they do not hesitate to contact customer service by telephone for immediate support. This demonstrates the flexibility ofAxa to adapt to each person’s situation.
Finally, a customer reported having to call customer service for a disaster in their home. By dialing 01 55 92 26 92, he obtained valuable advice on the procedure to follow. His satisfaction lay in the clarity of the information provided by the advisor, making the reporting process easier.
If you are looking for specific information for contact AXA Mutuelle customer service by phone, you are in the right place. Finding the right number and knowing the opening hours will help you get support quickly and efficiently. This article will provide you with details on the different ways to contact AXA Mutuelle, with a focus on telephone customer service.
AXA Mutuelle opening hours
Understanding opening hours is crucial to optimizing your contact with AXA Mutuelle customer service. You can reach them by telephone from Monday to Friday from 8 a.m. to 9 p.m., and the Saturday from 8 a.m. to 6 p.m.. Remember, these times are excluding holidays, so be sure to check the calendar before making your call.
AXA Mutuelle contact numbers
AXA Mutuelle has implemented several phone numbers so you can reach the right department with ease. The main number for general customer service is 09 70 80 80 88. This number is at your disposal for any questions relating to your contract, whether for requests for assistance or information about your health services.
For specific questions
If your query concerns a particular subject, please note that AXA offers you several additional numbers. For example, for disputes with your advisor, you can call 01 40 50 60 70. For questions relating to savings, foresight, or health, the contact number for customer service is service.relationsclienteleweb@axa.fr. For problems related to cars, motorcycles, homes, or life accidents, a dedicated email address is also available: service.reclaclientiard@axa.fr.
How to prepare for your call
Before contacting AXA customer service, it is advisable to prepare your information. Have your contract number, your personal contact details and a clear description of your request at your fingertips. This will allow the advisor to assist you more effectively.
The advantages of telephone contact
Contact AXA Mutuelle by phone is often the quickest method to get answers. This allows you to have direct interaction with an advisor, and you will benefit from personalized assistance in real time. You will also be able to ask all your questions and easily understand the answers provided.
Other means of contact
Although the telephone is an excellent means of communication, AXA Mutuelle is not only accessible through this means. You can also contact them by postal mail or by e-mail. The necessary information is available on their official website. However, keep in mind that these methods may take longer to get a response.
Practical conclusion
By following these recommendations, contacting AXA Mutuelle customer service by telephone will be child’s play. Be sure to follow opening hours, use the correct number, and prepare before making the call. This is an effective way to resolve your concerns and get the necessary assistance.
Contact AXA Mutuelle Customer Service by Telephone
Contact AXA customer service mutual insurance by telephone is a simple and accessible process that allows policyholders to obtain the help they need. AXA provides you with telephone lines adapted to the different requests you may have. Whether you want to ask a question about your contract, report a claim or obtain information about your guarantees, there is a specific number that will allow you to contact the appropriate contact.
The main number to call for all general inquiries is 09 70 80 80 88, available Monday to Friday from 8 a.m. to 9 p.m. and Saturday from 8 a.m. to 6 p.m. This service is free for all callers, you just need to check the calling conditions of your mobile or landline plan. So, whatever your situation, AXA strives to listen to you and offer you an efficient service.
If you have a specific question, for example about health, you can contact AXA Mutuelle Santé at 09 70 80 81 82, accessible Monday to Friday from 9 a.m. to 6 p.m. For complaints-related concerns, a direct number such as 01 40 50 60 70 is also at your disposal. Solutions are also offered for emergency situations, such as losing a bank card.
AXA is not just a mutual, it is a company committed to providing clear information and constant support. By dialing the right number, you ensure fast and efficient support, whatever the service required. Do not hesitate to take advantage of these resources offered by AXA to navigate your insurance procedures with peace of mind.
Axa Mutuelle customer service FAQ
How can I contact Axa mutual customer service by telephone?
To reach Axa mutual customer service by telephone, you must dial the number 09 70 80 80 88. This number is available Monday to Friday from 8 a.m. to 9 p.m. and the Saturday of 8 a.m. to 6 p.m..
What is the emergency number for reporting a disaster?
In the event of a disaster linked to your home, please call 01 55 92 26 92 to make your declaration quickly.
What times can you contact Axa customer service?
Axa customer service is available Monday to Friday from 8 a.m. to 9 p.m. and the Saturday of 8 a.m. to 6 p.m.. They are available to answer all your questions.
What should I do if I have a dispute with my Axa advisor?
If you have a dispute with your advisor, you can contact them directly at 01 40 50 60 70 to resolve your problem.
Is it possible to contact Axa mutual by email?
Yes, for questions regarding savings, pensions or health, you can send an email to service.relationsclienteleweb@axa.fr. For cars, motorcycles, homes or everyday accidents, use service.reclaclientiard@axa.fr.
How do I contact customer service if I have a lost credit card?
If your credit card is lost or stolen, please call the emergency number 01 71 25 93 99 for help.
Are there specific numbers for the different Axa services?
Yes, Axa mutual offers several numbers for different services. For specific questions, consult the number indicated on your mutual insurance card or on their website.