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IN BRIEF
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In a world where rapid access to information is essential, knowing how contact AXA mutual health can greatly facilitate your efforts. Whether to obtain details about your medical coverage, report a sinister or ask questions about your contract, find out the phone number appropriate and others useful information is essential. I invite you to explore the different ways to contact AXA customer service, so that you can access the answers you need, quickly and efficiently.
For information and advice on your Axa mutual health insurance, it is essential to know the different ways to contact them. Whether by telephone or email, Axa provides you with several options to meet your needs. This article explores the pros and cons of the different contact methods available.
Benefits
Contacting Axa mutual health by telephone presents many benefits. First of all, the phone number is easily accessible. You can contact customer service at 09 70 80 81 82, Monday to Friday, at adapted times, from 9 a.m. to 6 p.m. This opportunity to interact with a live advisor allows you to obtain quick and precise answers to your questions about your health coverage.
Another advantage is the availability of support services. Customers can benefit from 24/7 troubleshooting assistance by contacting them at 01 55 92 26 92. This ensures that you can get help in an emergency, which is crucial when unforeseen situations require immediate attention.
Additionally, Axa allows customer service to be contacted through its website, providing a convenient alternative for those who prefer communication by email. By sending an email to service.orientation.santeentreprise@axa.fr, your request is transferred to the appropriate contact, which can be useful for specific requests.
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Disadvantages
disadvantages. One of the main disadvantages is the waiting times during calls. During peak hours, it can be difficult to reach an advisor without having to wait several minutes, which can frustrate some customers.
Additionally, availability times may not suit everyone. Although the service is open until 8 p.m. on weekdays and from 9 a.m. to 4 p.m. on Saturdays, this Friday and Saturday are the only times available to contact customer service. This limits options for those who work during these hours.
Finally, although contact by email is convenient, it does not offer the same level of immediacy as a phone call. Email responses may take time, which could delay resolution of some urgent concerns.
In short, although contacting Axa mutual health by telephone or email has significant advantages, it is important to take into account the potential disadvantages to make the choice that suits you best. For more information on contact options, please visit the following pages: How to contact Axa Mutuelle Santé, Contact AXA, Or AXA customer service.
As part of your membership to the AXA mutual health insurance, you may need to contact them for information about your contract, to ask questions, or for assistance. This article guides you through the different means of communication available, including telephone numbers and email addresses useful for reaching the AXA team.
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With your Third Party Paying card
One of the easiest ways to contact AXA health is to use the telephone number listed on your Third party payment card. This number will put you directly in touch with the competent advisors to meet your specific needs.
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Through your AXA customer area
You can also make a request from your AXA customer area. This method is quick and efficient, allowing you to access your personal information and ask questions directly online.
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By email
For any request that requires more precision, you can send your question via e-mail at the following address: service.orientation.santeentreprise@axa.fr. Your message will be transmitted to the appropriate contact according to your needs.
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AXA health phone numbers
AXA offers several accessible telephone numbers depending on your requests:
To contact customer service
You can contact AXA customer service at 0 970 808 088, which can be reached Monday to Friday from 8 a.m. to 7:30 p.m. and Saturday from 8 a.m. to 4 p.m. (excluding public holidays). This call is free, excluding the cost of your mobile or landline plan.
For foresight and other needs
If you need information relating to the foresight, dependency or even funerals, you can call 09 70 81 83 35. This service is available Monday to Friday from 8:30 a.m. to 8 p.m. and Saturday from 9 a.m. to 4 p.m.
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Troubleshooting assistance
In the event of an emergency requiring breakdown assistance, call 01 55 92 26 92, which is accessible 7 days a week. For claims, it is recommended to use the same number for rapid support.
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Remote medical consultations
For those who wish to benefit from a telemedical consultation, this service is available 24/7 for AXA policyholders. Simply call the dedicated number to obtain an assessment of your state of health by a general practitioner.
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Useful links
For more information, you can consult the following information:
- Useful AXA numbers
- Complete guide to contacting AXA health
- Contact AXA Mutual customer service
- Reviews and advice on AXA health insurance
- Contact customer service for AXA
- Contact AXA Insurance
- How to contact AXA customer service for your health insurance
Contacting Axa mutual health insurance is essential to access valuable information about your health coverage and ask all your questions. Whether you need information about your contract, a claim or advice, there are several effective ways to contact customer service. Here is a practical guide to help you get in touch easily.
Contact Axa by phone
For any questions relating to your mutual insurance, you can call customer service on 09 70 80 81 82. This service is available from Monday to Friday, from 9 a.m. to 6 p.m. For specific questions relating to pension planning, dependency or funerals, the number to dial is 09 70 81 83 35, accessible at the same times. Remember that these calls are not surcharged, which makes it easier to get in touch.
Assistance and breakdown
In case of an emergency requiring breakdown assistance, do not hesitate to call 01 55 92 26 92. This number is also available 24/7, which guarantees rapid assistance at any time. To report a claim related to your home, the number to remember is 01 55 92 26 92.
Contact by email or customer area
If you prefer contact in writing, please note that you can send your request to the email address service.orientation.santeentreprise@axa.fr. Your message will be directed to the professional best suited to meet your needs. In addition, you have an online customer area where you can make your requests, consult your contracts and benefit from assistance, all with ease.
Access to medical teleconsultation
Axa also offers a medical teleconsultation which allows you to contact a doctor by telephone 24/7. Simply call a dedicated number to benefit from a remote consultation, accessible to all Axa supplementary health insurance beneficiaries. More information about this service can be found here.
International assistance
For situations abroad, you can dial the number +33 1 55 92 27 54 to contact Axa health assistance. This service is also accessible 24/7, guaranteeing you effective support no matter where you are.
To explore other solutions for contacting Axa, you can read helpful articles online, such as at this site or on this one.
Finally, for additional advice on how to reach customer service, feel free to visit this page.
Contact details AXA Mutuelle Santé
| Service | Contact information |
| General Customer Service | Dial 09 70 80 81 82, available Monday to Friday from 9 a.m. to 6 p.m. |
| Troubleshooting Assistance | Call to 01 55 92 26 92, 24/7. |
| Teleconsultation | Accessible to 36 33, not surcharged, available 24 hours a day. |
| Claims declaration | Contact 09 70 82 00 18 for claims related to broken glass. |
| Foresight and Dependency | Call him 09 70 81 83 35, Monday to Friday from 8:30 a.m. to 8 p.m. |
| Contact by Email | Send a message to service.orientation.santeentreprise@axa.fr. |
| Opening Hours | Monday to Friday from 8 a.m. to 7:30 p.m., Saturday from 8 a.m. to 4 p.m. |
Testimonials on contact with AXA Mutuelle Santé
When I needed information regarding my health coverage, I decided to contact AXA Mutuelle Santé directly. I dialed the number indicated on my Third Party Paying card, and I was pleasantly surprised by the responsiveness of their customer service. In a few minutes, an advisor answered my questions about my guarantees, allowing me to better understand my contract.
Another time, I used my customer area to send a request for information. This allowed me to get a quick and accurate response. AXA teams listen and know how to direct customers to the right person. I also noticed that it is possible to contact AXA by email, which gives even more flexibility to ask questions without having to call.
I would also like to mention the availability of AXA advisors, who can be reached 24/7. I tested their telephone assistance for a medical teleconsultation. I was able to contact a doctor quickly, which greatly helped me assess a small health problem. The process was simple and effective, while being very secure.
For more specific problems, such as reporting claims, I called the dedicated number. The opening hours, Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 4 p.m., are very convenient. I was able to resolve a situation quickly thanks to appropriate advice. Do not hesitate to use this number if you have to deal with an accident or emergency situation. AXA was able to provide me with all the necessary help.
Finally, I strongly recommend keeping the various contact numbers handy, particularly for foresight and breakdown assistance. If you ever have doubts about your contract or questions about your rights, you can contact AXA at any time. Their service is really attentive to customer needs and makes sure to provide clear and precise answers.
How to contact Axa mutual health: a practical guide
In this article we offer you a complete guide on how to contact Axa mutual health. Whether to ask a question about your contract, obtain advice on your guarantees, or request assistance, there are several ways to contact Axa customer service. We will also provide you with phone numbers the most useful according to your needs.
Means of contact
By telephone
One of the quickest ways to contact Axa mutual health remains the telephone. You can reach customer service Monday to Friday from 8:30 a.m. to 8 p.m. and Saturday from 9 a.m. to 4 p.m. Dial 09 70 80 81 82 for any questions relating to your mutual health insurance. This number is not premium rate, which means that you will only pay the cost of your call according to your operator.
For questions about pensions, dependency or funerals, call 09 70 81 83 35. Opening hours are similar, ensuring optimal availability for your requests. If you need to report a family protection claim or a life accident, the number to call is 09 70 80 93 37, also operational during the days and times mentioned.
Via the online customer area
If you are already an Axa customer, use your online customer area can make your life easier. For any request, whether advice or questions, you can submit your request directly from this platform. This allows you to track your requests in real time and have a history of your exchanges with customer service.
By email
Another option for contacting Axa is the dedicated email address: service.orientation.santeentreprise@axa.fr. By sending your request to this address, it will be transmitted to the appropriate contact according to your needs. This gives you the opportunity to explain your situation in detail and get a tailored response without having to make a phone call.
Assistance and teleconsultation
Health assistance
To access health assistance 24/7, you can dial the number 36 33 from France. This service allows you to contact a doctor, carry out a teleconsultation or send a prescription to your pharmacy. It is a practical solution for those who need a quick consultation without traveling.
Troubleshooting and disasters
In the event of an urgent situation requiring repairs, the number to call is 01 55 92 26 92, also available 24 hours a day. To report a claim related to broken glass, you can use the 09 70 82 00 18, who will put you in direct contact with a specialist advisor.
Customer service accessibility
Axa makes a point of being available to its customers. Customer service is accessible not only by telephone, but also through digital means such as online chat present in your customer area. So you can ask your questions at any time, ensuring you receive the necessary information quickly.
Do not hesitate to use these different communication channels to get the answers you need regarding your Axa mutual health insurance. Whether by telephone, by email or via your customer area, Axa is there to support you in all your steps.
For contact AXA mutual health, several options are available to you to meet your specific needs. Whether you have questions about your coverage, wish to report a claim or require special assistance, the means of communication are varied and accessible.
The most direct way is to dial phone number customer service, the 09 70 80 81 82, available Monday to Friday from 9 a.m. to 6 p.m. This service allows you to benefit from a direct exchange with an advisor, ready to guide you effectively. In addition, AXA can also be reached via other dedicated lines, such as the number for claims declarations or for questions related to pensions.
For urgent situations requiring assistance, consider calling 01 55 92 26 92, which is available 7 days a week. In the context of remote medical consultations, teleconsultation is a practical service. You can access it 24 hours a day by dialing 36 33, specially dedicated to the health of policyholders.
Finally, if you prefer written exchanges, a request by email to the address service.orientation.santeentreprise@axa.fr will allow your request to be forwarded to the most appropriate contact. Whatever the method chosen, AXA is committed to listening to you and facilitating your access to information.
FAQ about contacting AXA Mutuelle Santé
How can I contact AXA Mutuelle Santé by telephone? You can reach them by dialing the number 09 70 80 81 82, available Monday to Friday from 9 a.m. to 6 p.m..
Is there a specific number for claims declarations? Yes, to report a claim, contact 01 55 92 26 92, accessible 7 days a week.
What are the opening hours of AXA customer service? Customer service is available Monday to Friday from 8:30 am to 8 pm and Saturday from 9 am to 4 pm.
How can I ask questions about my medical coverage with AXA? You can call the mutual number at 09 70 80 81 82 for any questions regarding your coverage.
Do you have an emergency assistance service? Yes, for any urgent assistance, dial 01 55 92 26 92, which is available 24/7.
Is it possible to have a teleconsultation with AXA? Yes, AXA offers a medical teleconsultation service accessible 24/7 for beneficiaries of AXA supplementary health insurance.
How much do calls to AXA numbers cost? AXA numbers are not surcharged, and the cost depends on your telephone operator.
How can I send an email to AXA? For any request, you can write to the address service.orientation.santeentreprise@axa.fr, your message will be processed by the right contact.