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IN BRIEF
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Do you have questions about your contract or an emergency related to your complementary health insurance? Contact AXA health customer service by telephone is an essential and rapid approach to obtaining answers. Thanks to helplines available 24 hours a day, 7 days a week, it becomes simple and effective to benefit from the support you need in any situation. Here’s how to easily contact AXA health advisors.
Contacting AXA health customer service by telephone is an essential step for any questions relating to your complementary health insurance contract. Whether you need information on a refund, advice or assistance for an urgent situation, AXA has several telephone numbers available to answer your concerns. This article highlights the advantages and disadvantages of this mode of communication.
Benefits
One of the main benefits to contact AXA Santé customer service by telephone is the speed access to precise information. In the event of an urgent need, such as a disaster or death procedures, telephone contact allows you to be put directly in touch with an advisor trained to deal with your situation quickly. AXA is available 24/7, providing tremendous flexibility to reach an expert outside of office hours.
In addition, AXA advisors are available to listen to you and can answer your specific questions regarding your supplementary health insurance contract. This allows you to receive tailored and personalized answers, making your customer experience more satisfying. For any questions or problems, you can also contact AXA at 01 70 82 28 05.
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Disadvantages
Despite these advantages, there are a few disadvantages to using the telephone to contact AXA Santé customer service. Firstly, waiting times can sometimes be long, especially when there are a lot of people. This can be frustrating if you are in a hurry or if you need to resolve an urgent problem.
Nextly, although the telephone allows you to obtain immediate answers, it does not keep a written record of your exchanges, unlike communications by email or via your Customer Area. This can be a problem if you need to justify a discussion or a later request. Indeed, for any insurance or supplementary health insurance question, it can be useful to have a history of the exchanges. To do this, you can also use the online service offered by AXA to manage your requests and reimbursements.
Contacting AXA Santé customer service by telephone is an essential step to obtain clear and rapid answers concerning your health coverage or to manage your claims. This guide provides you with all the information necessary to easily reach an AXA Santé advisor, 24 hours a day, 7 days a week.
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AXA Santé contact numbers
To contact AXA Santé customer service, you can dial 0970 808 088, a non-premium number where you can ask all your questions. If you prefer, a dedicated number to obtain information about your contract is also available: 01 70 82 28 05. These lines are open Monday to Saturday, excluding public holidays.
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Emergency Contacts
AXA Santé is also at your disposal in the event of an emergency. For any disaster or pressing situation, you have access to a emergency number for breakdown assistance and towing, available 24/7 at 01 55 92 26 92. Do not hesitate to contact them immediately if you encounter difficulties related to your health or an unforeseen disaster.
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What to do if you have a dispute with your advisor
If you have a dispute with your AXA advisor, there is a direct number to compose: 01 40 50 60 70. This line is specially dedicated to handling disputes and will allow you to obtain the assistance necessary to resolve your problems.
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Consider online services
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Additional information
For more information on the services offered by AXA Santé, you can consult their official website at the following address: AXA Customer Service. You will also find answers to your frequently asked questions and other ways to contact them.
By keeping these numbers and advice handy, you will be better prepared to interact effectively with AXA Santé customer service, thus ensuring the best management of your health coverage.
In a world where speed and efficiency are essential, contact AXA health customer service can prove crucial, whether for questions about your contract, a reimbursement request or even procedures in the event of death. This guide will provide you with key information on how to contact AXA santé easily and quickly by telephone.
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Useful numbers to contact AXA health
For any questions regarding your complementary health, you can dial the following number: 01 70 82 28 05. This number will put you in touch with an AXA advisor who can provide you with answers tailored to your needs.
In case of sinister, a dedicated line is at your disposal: the 0970 808 088 is accessible from Monday to Saturday and will allow you to obtain rapid assistance at no additional cost.
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Emergencies and disasters
If you are faced with an emergency situation, such as a disaster related to your complementary health, AXA also offers you an emergency line, available 24/7, namely the 01 55 92 26 92. This service is there to support you in critical moments, and it is fundamental to know this contact.
Contact an advisor for a dispute
If you have a requests or a dispute with your AXA advisor, do not hesitate to call 01 40 50 60 70. This number is specially dedicated to helping you resolve any misunderstandings you may encounter.
Access your services online
To avoid long waits on the phone, consider log in to your Customer Area on the AXA website. This channel allows you to manage your contract, request reimbursements and access many online services with ease.
For more information, you can consult the AXA website at the following address: here.
Comparison table for AXA Santé telephone contacts
| Contact type | Details |
| General customer service | Dial 01 70 82 28 05, available Monday to Saturday. |
| Health claims | Call him 0970 808 088 for claims requests, non-premium rate number. |
| Emergency assistance | Contact the help desk at 01 55 92 26 92, available 24/7. |
| Disputes | To resolve a problem with your advisor, call 01 40 50 60 70. |
| Contact for mutual insurance | Dial 01 55 92 21 94 for any questions relating to company mutual insurance. |
| Email contact | For health-related questions, write to service.relationsclienteleweb@axa.fr. |
Testimonials on Contact with AXA Santé Customer Service
To get quick answers regarding my complementary health insurance, I decided to call AXA customer service at 01 70 82 28 05. The experience was very positive. My advisor was able to listen to me and provided me with the necessary information clearly and precisely. This reassured me and allowed me to understand the details of my contract without feeling lost.
Another important moment was when I had to report a claim. I dialed the 0970 808 088, accessible from Monday to Saturday. The advisor was very responsive and guided me through the procedure. I especially appreciated the availability of support, as it saved me additional hassle.
For any urgent questions, I recommend using the emergency number available 24/7 at 01 55 92 26 92. I needed this service for a delicate situation, and the team was able to act quickly. Their attentiveness and efficiency really impressed me.
Finally, if you have any specific concerns or would like to resolve a dispute, please do not hesitate to call 01 40 50 60 70. This number allowed me to voice my concerns about a misunderstanding with my advisor, and I received immediate help. The support offered by AXA is truly noteworthy.
Contacting AXA health customer service by telephone is a simple and accessible process, which will allow you to obtain the necessary information concerning your complementary health contract, to report a claim or to ask all your questions. Whether you’re looking for reimbursement assistance or want to discuss an issue, here’s a guide to help you reach the right person within AXA Health.
The numbers to call to reach AXA health
To get in touch with AXA Santé customer service, one of the most common numbers to call is 01 70 82 28 05. This number is not premium rate and is available for any request for information about your contract. It is advisable to call this number between Monday and Saturday for quick assistance.
For urgent situations or disasters, AXA also offers a dedicated line. For a sinister hail, for example, do not hesitate to dial 09 70 81 83 55 Monday to Friday, between 8:30 a.m. and 5 p.m.. Finally, if you are faced with a problem requiring immediate assistance, the emergency number 01 55 92 26 92 is available 24/7.
Online services for quick support
Before calling, be aware that there are online services which can save you time. By logging into your Customer Area, you can request a refund or view specific information about your contract without having to wait on the phone. This service is accessible at any time and is particularly practical for simple requests.
Prepare your call for an optimal experience
To make your call as effective as possible, it is a good idea to prepare certain information beforehand. Here are some things to gather:
- Your AXA contract number
- Relevant personal information (last name, first name, date of birth)
- A detail on the nature of your request or problem
Having these items on hand during the call will help you communicate with the advisor more easily and get a quick response.
Email contact for specific issues
In the event of a more complex dispute or if you prefer to communicate in writing, AXA also offers you the possibility of sending an email. For questions related to savings, pensions or health, you can make a request to the following address: service.relationsclienteleweb@axa.fr. This method may be appropriate when you cannot reach the service by telephone or if you want to document your request.
Frequently asked questions
Finally, it is common to encounter similar concerns among customers. AXA Health has a dedicated FAQ section on its website, which can provide you with immediate answers without the need to dial a number. This can be a great first step before initiating a call, allowing you to quickly identify the information you need.
Contact AXA health customer service by telephone is a simple and accessible process. AXA is committed to being available to you 24 hours a day, 7 days a week. Whether you have a question about your contract, need information about your guarantees or wish to report a claim, a dedicated advisor is ready to answer to your expectations.
To join AXA health, the main number to dial is 0970 808 088. This number is not a premium rate number, the cost depends on your operator, and it is available from Monday to Saturday. If you have a dispute with your advisor, do not hesitate to dial 01 40 50 60 70 to obtain specialized assistance. AXA also provides you with a number for urgent consultations concerning claims, namely 01 55 92 26 92, which is accessible 24 hours a day.
In addition, for rapid management of your requests without waiting times, you can use your online services by logging into your Customer Area. This will allow you to request a refund or carry out other procedures directly via the Internet. This online service thus ensures a smoother interaction without the need to wait on the phone.
Finally, for any questions relating to your supplementary health insurance, you can contact the team dedicated to health assistance via the address service.relationsclienteleweb@axa.fr. With all these options, AXA ensures that you have the tools you need to manage your health affairs efficiently and with peace of mind.
FAQ: Contact AXA Santé customer service by phone
How can I contact AXA Santé by phone? You can reach AXA Santé customer service by dialing 01 70 82 28 05, a non-premium number.
What is the emergency number for claims? For any emergency related to a claim, you can call 01 55 92 26 92, available 24 hours a day, 7 days a week.
What are the opening hours for reporting a hail claim? To report a hail claim, call 09 70 81 83 55, available Monday to Friday from 8:30 a.m. to 5 p.m.
What number should I call if I have a dispute with my AXA advisor? In case of disagreement with your advisor, you can call 01 40 50 60 70 for assistance.
Where can I find information on my supplementary health insurance? For any questions regarding your complementary health insurance, you can contact AXA via the email address service.relationsclienteleweb@axa.fr.
How do I access my AXA customer area? To access your customer area, go to the AXA website and log in with your credentials.
Which number to call for questions relating to savings and pension provision? For questions related to savings and pension provision, you can contact customer service at service.relationsclienteleweb@axa.fr.