Steps to follow

Discover the essential steps to take out international health insurance and travel with complete peace of mind!

Determining your coverage needs

Why is international health insurance essential?

When traveling frequently for business, it is crucial to be prepared for all health eventualities. International health insurance ensures that you are protected no matter where you are in the world. Not only does it give you peace of mind, but it also ensures fast and efficient care in the event of a medical problem.

Identify your specific needs

Before choosing international health insurance, it is important to determine your specific needs. Consider several key questions:

  • How often do you travel abroad?
  • Are you visiting regions at risk or with low medical coverage?
  • Do you have any pre-existing medical conditions that require special attention?
  • Do you prefer care at specific hospitals or high-quality clinics?

Answering these questions will help you choose coverage that perfectly suits your needs.

Medical coverage abroad

Medical coverage varies considerably between insurance policies. Make sure your international health insurance includes:

  • Hospitalization and surgery
  • Consultations with specialists
  • Emergency medical care
  • Outpatient medical treatments (medications, laboratory tests, etc.)

Good coverage should also include transportation and medical evacuations in case of emergency, especially if you’re traveling to remote areas or areas with limited medical infrastructure.

Repatriation assistance

Repatriation assistance is a crucial element of international health insurance. In the event of a critical situation where specialized medical care is necessary, this coverage guarantees your transport to an efficient hospital, or even to your country of residence. Check that your insurance policy includes this service to avoid potential complications.

Reimbursement of medical expenses

Ease and speed of repayment are fundamental aspects to consider. Good international health insurance should offer:

  • A quick and easy procedure for submitting claims
  • Short repayment periods
  • Transparency on what is covered and reimbursement limits

Choosing an insurance company with excellent customer service can make the reimbursement process much easier, saving you a lot of administrative hassle.

Quality of customer service

Strong coverage and effective support aren’t enough without responsive and knowledgeable customer service. Make sure the insurer offers:

  • Customer service available 24/7
  • Multilingual advisors to help with international travel
  • Online resources and mobile apps to make managing your insurance easier

Quality customer service is essential to effectively manage your healthcare needs while traveling abroad.
By carefully choosing your international health insurance and taking into account your specific needs, you can travel with peace of mind and concentrate on your professional missions without worry.

Conditions of acceptance

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Choice of insurance company

Identify your specific needs


Before choosing an international health insurance company, it is essential to identify your specific needs. This includes business travel coverage, rapid reimbursement processing and repatriation assistance in the event of a medical emergency. A proper assessment of your needs will ensure that you select insurance that meets all your requirements.

Comparing insurers’ offers


Once your needs have been identified, compare the offers from different insurance companies. Points to consider include:

  • The range of coverage offered
  • Reimbursement limits
  • Waiting periods
  • The presence of international partner care networks

Also compare monthly and annual premiums to find the offer that best suits your budget.

Check the quality of customer service


The quality of customer service is an important criterion. Opt for a company that offers customer service available 24/7 to answer your questions and support you if necessary. Make sure the service is accessible via multiple channels such as telephone, email or online chat.

Read reviews and testimonials


Reviews and testimonials from other customers can provide valuable information on the quality of the insurer’s services and benefits. Check forums and feedback sites to get a clear picture of existing customer satisfaction.

Check warranty exclusions


Warranty exclusions are often overlooked, but they can have serious implications. Be sure to carefully read the exclusion conditions contained in the fine print of the contract. Common exclusions may include certain pre-existing conditions or specific treatments abroad.

Evaluate contract flexibility


The flexibility of the contract is also an aspect to take into account. Some companies offer the possibility of personalizing your coverage by adding or removing options according to your evolving needs. This flexibility allows you to better control your costs while benefiting from appropriate coverage.

Consider the reputation of the company


Finally, the reputation of the company is an important indicator of its reliability and financial strength. Opt for recognized and well-established insurance companies, which have a proven track record in handling and settling claims.

By taking all of these elements into account, you will be better prepared to choose an international health insurance company that will meet your specific needs and offer you optimal coverage during your business trips abroad.

The necessary documents

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Comparison of different offers

Why choose international health insurance?

In the current context of globalization, many professionals travel frequently for professional reasons. International health insurance guarantees complete coverage, regardless of the country visited. This type of contract is essential to benefit from optimal care in the event of a health problem abroad.

Criteria for selecting international health insurance

To choose the best international health insurance, it is crucial to take into account several criteria:
* Extent of coverage: Make sure the insurance covers all the countries you plan to visit.
* Reimbursement limits: Check the maximum amounts reimbursed for each type of care.
* Waiting periods: Find out about waiting times before you can benefit from certain treatments.
* Customer service : The quality and availability of customer service is essential to obtaining rapid assistance when needed.

The different offers available

There are several types of international health insurance offers, each adapted to specific needs. Here is a comparison of the main options:
* Basic insurance: Generally covers routine care, hospitalizations and basic medical consultations.
* Intermediate insurance: Includes additional options like specialist consultations, dental care and vision.
* Premium insurance: Offers comprehensive coverage with high reimbursement limits, including services such as alternative medicine, preventative care and repatriation assistance.

Support and services included

In addition to medical care, some international health insurance plans offer additional services that can be very useful.
* Repatriation assistance: In the event of serious illness or accident, this service allows you to return to your country of origin to be taken care of.
* 24/7 support: Some insurance companies offer telephone assistance available 24 hours a day to answer all your medical or administrative questions.
* Online reimbursement management: The ability to submit and track your reimbursement requests through an online platform makes the process much easier.

Tips for choosing your international health insurance

To help you make the best choice, keep these few tips in mind:
* Analyze your needs: Identify the countries you often go to, the type of care you will need and your budget.
* Compare several offers: Use online comparison sites or consult a specialist broker to get an overview of the different options.
* Read the reviews: Read reviews from other users to gauge the reputation and reliability of potential insurers.

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Underwriting process explained

Understanding the basics of international health insurance

International health insurance is designed to provide medical coverage to people living or traveling abroad. It is particularly useful for those who travel frequently for business reasons. These insurance plans cover a variety of medical services, including doctor visits, hospitalizations, emergency care and medical evacuations.

It is crucial to understand the different options available before beginning the underwriting process to choose the one that best suits your needs. Consider factors such as geographic coverage, benefits included, and reimbursement levels.

Coverage needs assessment

Before purchasing international health insurance, it is important to carefully assess your specific health needs. Ask yourself the following questions:

  • What is my general health?
  • Do I have any pre-existing medical conditions?
  • What types of medical services am I likely to use abroad?
  • Which countries will I travel to frequently?
  • Do I need coverage for my family too?

These questions will help you determine the level of coverage needed and which options are most appropriate for your situation.

Choosing the Right Insurance Provider

Once you have determined your needs, it is time to choose an international health insurance provider. Comparing several companies is essential to find the one that offers the best coverage at the best price. Consider the following:

  • Supplier reputation and reliability
  • Required documents and certifications
  • Customer reviews
  • Quality of customer service
  • Ease of complaints procedures

You can also check online reviews and forums to learn about other users’ experiences with different insurers.

Presentation and evaluation of your file

After choosing a supplier, the next step is to present your file. Typically, this includes submitting a completed application form and supporting documents such as:

  • Copy of your passport
  • Information about your medical history
  • Financial documents proving you can pay the premiums

The provider will then review your request and assess the risk associated with your profile. This evaluation may include a medical examination and additional questionnaires. The results of this evaluation determine whether your application will be accepted and at what price.

Subscription and activation of the insurance policy

Once your application is accepted, you will receive an insurance policy detailing the terms and conditions of your coverage. Read this document carefully to understand what is covered and what is not.

To activate your coverage, you will generally need:

  • Sign the contract
  • Pay the first premium
  • You may also have to provide banking information for subsequent direct debits

Once these steps are completed, your coverage is activated and you can begin using your health care benefits internationally.

Use and management of insurance

After activating your policy, you need to know how to use it effectively. Familiarize yourself with the complaints procedures and support services available. Most insurers offer online platforms to track your claims and access support services. Be sure to keep all medical receipts and follow your insurer’s instructions for prompt processing of claims.

By following these steps carefully, you can ensure comprehensive coverage tailored to your needs throughout your international travel.

découvrez les étapes indispensables pour souscrire à une assurance santé internationale et pouvoir bénéficier d'une couverture adaptée à vos besoins à l'étranger.

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Understand the general conditions of the contract

What is international health insurance?


International health insurance is coverage designed to protect individuals who regularly travel or live in multiple countries. It offers comprehensive medical coverage, including both routine care and medical emergencies, wherever you are in the world. The terms and conditions of the contract are essential to understanding what is covered and any exclusions.


The general conditions of an international health insurance contract describe in detail the rights and responsibilities of the policy holder as well as those of the insurer. They specify key terms, coverage limits, claims and reimbursement procedures, and exclusions.

The main covers


International health insurance must include several essential elements that you must check in the general conditions:

  • Hospitalization Coverage: Care in the event of hospitalization, including room charges, medical fees and surgical procedures.
  • Medical consultations: visits to the general practitioner or specialist.
  • Dental and optical care: depending on the plan, some contracts include coverage for dental care and glasses or contact lenses.
  • Pharmacy: medications prescribed by a doctor.
  • Repatriation assistance: emergency assistance in the event of a need for repatriation for medical reasons.

Common exclusions


The general conditions also detail the exclusions, i.e. what is not covered by the insurance. These exclusions may include:

  • Pre-existing conditions not declared when taking out the contract.
  • Non-urgent health care or comfort care.
  • Experimental or unrecognized treatments.
  • Daily allowances for long hospitalization without justified medical reason.

Network of healthcare providers


Most international health insurance plans have a network of healthcare providers you can access. This may include hospitals, clinics, doctors and dentists all over the world. It is essential to check if the network covers the geographic areas in which you travel frequently.

Claims and refund procedure


Understanding claims procedures is crucial to ensuring your healthcare costs are reimbursed quickly and efficiently. The general conditions generally specify:

  • How and when to submit a claim.
  • What documents are needed for a claim (invoices, prescriptions, etc.).
  • Complaint processing times.

Customer service and support


Good customer service is essential to meet your specific health needs while traveling internationally. The general conditions should detail:

  • Customer service contact methods (phone numbers, email, online chat).
  • Customer service opening hours.
  • The availability of multilingual support to answer your questions and concerns, wherever you are in the world.


It is essential to understand the general conditions of your international health insurance before subscribing. This will help you avoid unpleasant surprises and ensure that you and your loved ones are well covered, wherever you are in the world. Take the time to read each clause carefully and ask your insurer questions if anything is unclear. Proper preparation is the key to peace of mind during your international travels.

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Complaints management and after-sales services

Importance of International Health Insurance

International health insurance provides vital coverage for people who travel regularly for work or leisure. Good international health insurance guarantees not only medical care, but also efficient claims management and exemplary after-sales service.

Claims Management Process

Claims management is a key part of any international health insurance. Insurance companies strive to make this process as smooth as possible for their customers. Typical process steps include:
– Submit a claim: The first step is to provide the insurer with all the necessary information, including medical documents and invoices.
– Claim Assessment: The insurer then reviews the documentation to confirm that the requested services are covered by the insurance policy.
– Processing and payment: Once the claim is approved, reimbursement is made as soon as possible.
An effective complaints management process ensures that customers quickly receive the refunds to which they are entitled.

Quick Access to Courses

Speedy access to care is a priority for those who subscribe to international health insurance. In the event of a medical emergency abroad, having coverage that allows you to receive quality care quickly can make all the difference. The best insurers offer networks of global health partners, making it easier to access the right care wherever you are.

Repatriation Assistance

Repatriation assistance is essential to ensure the safety of customers in the event of a medical emergency abroad. This service provides medical transport to an appropriate health facility or return to the country of origin if medical conditions require it. Insurers take care of all logistical and medical aspects of repatriation, providing invaluable peace of mind.

Quality Customer Service

The quality of customer service is an essential criterion for international health insurance. Good customer service should offer:
– 24/7 telephone support: To respond to emergencies at any time.
– Multilingual advisors: Able to communicate in the language of the insured.
– Personalized assistance: To meet the specific needs of each customer.
Responsive and empathetic customer service greatly improves the policyholder’s experience, especially during stressful health-related situations.

Fast Reimbursement Support

The speed of reimbursement processing is a crucial aspect for policyholders. The best insurers are committed to processing reimbursements efficiently to minimize financial inconvenience for their customers. Online tracking systems and mobile applications allow policyholders to track the status of their claims in real time.

Transparency and Simplicity

Policyholders value transparency in coverage conditions and simplicity of procedures. The best insurance companies provide clear and accessible information about their services, as well as detailed guides on submitting claims. Transparent communication helps build trust and makes it easier for customers to understand their rights and benefits.

Prevention and Well-being Solutions

International health insurance offers are not only limited to healthcare coverage, but also include prevention and well-being solutions. These services may include online consultations, personalized wellness programs, and stress management workshops. These initiatives help policyholders maintain overall good health, thereby reducing the need for urgent medical attention.

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