Beneficiary testimonials

Discover the touching and authentic testimonies of beneficiaries of international health insurance. Their experience will show you the importance and benefits of this essential protection when traveling abroad.

Understanding the different levels of coverage

Minimum coverage: Basic protection in case of emergency

For international travelers, minimum coverage provides essential protection in the event of a medical emergency. This level of coverage generally includes:

• Emergency medical consultations.
• Hospitalizations following an accident or illness.
• Medical repatriation if necessary.

This option is ideal for those looking for affordable insurance while still enjoying basic health security while traveling. It offers a rapid and effective response to critical situations encountered abroad.

The middle level: Routine health care and specialized treatments

For those looking for more extensive coverage, the middle tier of international health insurance also includes routine healthcare and specialized treatments. This type of coverage includes:

• Consultations with general practitioners and specialists.
• Medical examinations and diagnostic tests.
• Non-urgent outpatient and hospital treatments.
• Basic dental and vision care.

This level of protection is suitable for those who want comprehensive coverage for their medical needs, including routine treatments, ensuring continued accessibility to care without worrying about high costs.

Complete coverage: Optimal protection for all health needs

For complete peace of mind, Comprehensive Coverage provides optimal protection, encompassing almost every aspect of healthcare. Services include:

• Preventative health care and routine checkups.
• Treatments for chronic illnesses and pre-existing conditions.
• Specialist consultations and long-term treatments.
• Mental health care and alternative therapies.
• Maternity, including antenatal care, childbirth and postnatal care.

This coverage is ideal for those who want comprehensive protection for themselves and their family, no matter where they are in the world, without having to worry about unexpected medical expenses.

Additional options and customizations

In addition to standard coverage levels, many insurance companies offer additional options and customizations to meet specific policyholder needs. These options may include:

• Coverage for extreme sports and high-risk activities.
• Extensive protection for advanced dental care and orthodontics.
• Multi-destination travel insurance for frequent travelers.
• The possibility of choosing the hospitals and clinics of your choice.

These adjustments allow policyholders to create a tailor-made policy that perfectly fits their lifestyle and specific medical requirements, ensuring they receive the best possible care in all circumstances.

The quality of customer service: A key element

Good customer service is crucial when choosing international health insurance. Things to consider include:

• Customer service availability 24/7.
• Multilingual support, essential for expats and international travelers.
• Fast and efficient claims management.
• The possibility of telephone medical advice.

Quality customer service ensures you get the necessary help quickly and efficiently, when needed, making your international health insurance experience more stress-free and hassle-free.

Medical reimbursement experiences

Fast and efficient reimbursement services

When it comes to international health insurance, the speed and efficiency of reimbursements for medical expenses are of paramount importance. Marie, a 35-year-old professional working in an international company, shares her experience. Following a medical emergency during a trip to Asia, she was pleasantly surprised by the speed with which her reimbursement request was processed. The hospital costs were taken care of in just a few days, giving him peace of mind to focus on his recovery.

Jean-Luc, an expatriate in the Middle East, also testified to the simplicity of the reimbursement process for his international health insurance. After submitting the invoices via his insurer’s mobile app, he received the reimbursement directly into his bank account in less than a week. This efficiency significantly reduced his stress in the face of unexpected medical expenses.

Ease of access to medical care abroad

International health insurance plays an essential role in access to quality medical care when you are far from your country of origin. Claire, an executive in a multinational, benefited from comprehensive support during a stay in South America. She was able to consult a specialist without having to pay upfront thanks to the third-party payment system offered by her insurer. This positive experience reinforced his confidence in the services offered by his international health insurance.

For his part, Thomas, on a long-term mission in Australia, was able to seek treatment in a reputable private clinic without worrying about the costs. His expenses were fully reimbursed, allowing him to continue his work without interruption.

Repatriation assistance in case of emergency

One of the crucial aspects of international health insurance is repatriation assistance. Sophie, who often travels for business, was the victim of a serious accident in Africa. Thanks to the 24/7 assistance of her insurance, she was repatriated in the best possible conditions to her country to receive the necessary care. This service was vital to his rehabilitation and demonstrated the importance of good international health coverage.

Another testimony from Pierre, an expatriate in Southeast Asia, also highlights the usefulness of repatriation assistance. During a sudden health crisis, a specialized medical team was dispatched to organize his transfer to a renowned hospital in Europe. This rapid treatment was decisive for his recovery and demonstrated the effectiveness of his international health insurance assistance service.

Customer service: a pillar of satisfaction

Customer service plays a crucial role in the overall international health insurance experience. Audrey, working for an NGO and often traveling, mentions the excellent customer service of her insurance. During each request for reimbursement or information, she always found people available and attentive, ready to respond to her specific needs.

Paul, based in Latin America, also shared his positive experience with his insurer’s customer service. The advisors helped him navigate the local health system and understand the procedures to follow for his reimbursements, thus simplifying his access to care. The quality of customer service greatly contributed to their overall satisfaction with their international health insurance.

Emergency assistance abroad: travel stories

Revealing testimonies

You never really know the importance of international health insurance until you need it while traveling. Sarah, an international marketing consultant, shares her experience: “While on a business trip to Thailand, I had an attack of appendicitis. Thanks to my international health insurance, I was quickly admitted to a hospital quality and I was able to have surgery without having to worry about medical costs.”

Care accessible everywhere

One of the great advantages of good international health insurance is access to quality care regardless of the country. Marie, a telecommunications engineer who is often on the move, says: “In South Africa, I had an infection that required urgent hospital treatment. My insurance allowed me to access a modern medical facility without administrative hassles.”

Quality medicine and personalized follow-up

For those who travel frequently, having international health insurance also means benefiting from quality medicine wherever you are. Paul, a senior information technology executive, says: “My international health insurance card allowed me to consult specialists during a trip to Australia. The personalized medical care I received was exceptional. ”

Repatriation assistance: essential security

Safety on the road also requires repatriation insurance. Claire, a human resources manager, shares her experience: “During a trip to China, I had a skiing accident. My international health insurance included repatriation coverage which allowed me to return to France for treatment Without this assistance, I would not have been able to obtain the necessary care on time.

Fast reimbursement support

One of the most popular aspects of international health insurance is the speed of reimbursements. Evelyne, a project management consultant, notes: “I had unexpected medical expenses during a stay in Brazil. In less than two weeks, my insurance reimbursed me in full, which allowed me not to impact my travel budget.”

Responsive and efficient customer service

Customer service is a crucial element when choosing international health insurance. Isabelle, an international sales director, confirms: “During my multiple trips to Asia, I often needed medical assistance. The customer service of my international health insurance has always been responsive and efficient in meeting my needs. , which reassured me enormously.”

In short, these testimonials show how essential quality international health insurance is for those who travel frequently. The experiences of these travelers demonstrate not only the importance of rapid response and accessible care, but also the security and peace of mind it provides when traveling internationally.

Impact on continuity of care for expatriates

Importance of international health insurance for expats

It is essential for expatriates to take out international health insurance to ensure the continuity of their health care when traveling abroad. Health systems can vary greatly from country to country, and appropriate coverage helps avoid unpleasant surprises by providing comprehensive insurance.

Access to quality care all over the world

With international health insurance, expatriates have access to an organized network of quality healthcare professionals, regardless of their destination. International health insurance companies often work with partners in various countries to ensure policyholders have quick and efficient access to necessary treatments.

Coverage of medical expenses abroad

Medical costs can be very high, especially when traveling abroad. International health insurance offers coverage for unforeseen expenses such as:
– Medical consultations
– Hospitalizations
– Prescribed medications
– Specialized care
This relieves policyholders of the financial anxiety that could arise from an unexpected health problem.

Repatriation assistance in case of emergency

In the event of a serious medical emergency, international health insurance offers repatriation services to the country of origin or to a medical center with all the necessary infrastructure. Beneficiaries can thus be comforted to know that they are adequately taken care of, even in critical situations.

Medical monitoring and continuity of care

One of the major advantages of international health insurance is the guarantee of continuous medical monitoring. Expatriates can benefit from regular consultations and post-treatment follow-ups, even when moving from one country to another. This contributes to stable health and the efficient management of chronic diseases.

Responsive and personalized customer service

Quality international health insurance makes a point of offering responsive and personalized customer service. Policyholders can easily contact an advisor to ask their questions or organize their care. This is particularly crucial for quickly resolving urgent medical situations and obtaining advice tailored to their state of health in different international contexts.

Easy access to specialists: testimonials

Testimonials that make the difference

Marie, an expat in Asia, shares her experience: “As an international consultant, I travel frequently between different countries. A few months ago, I felt persistent pain in my knees. Thanks to my international health insurance, I “I was able to consult an orthopedic specialist within 24 hours. This level of responsiveness is crucial, especially when you are far from home.”

Jean, based in New York but often on the move, says: “I work in finance and am often traveling in London and Singapore. After experiencing heart problems, my health insurance allowed me to consult a renowned cardiologist without going through lengthy approval procedures, this speed of access to specialists was a real relief.”

Comprehensive support

Léa, an engineer in a multinational, explains: “During a professional trip to Germany, I needed to consult a dermatologist for a sudden outbreak of eczema. My international health insurance offered me immediate coverage, and I “I was able to get an appointment the next day. The medical expenses were also taken care of without any hassle, which allowed me to concentrate on my work.”

Nicolas, marketing manager, recalls: “I was on a mission in Brazil when I had unbearable dental pain. My international health insurance covered everything, from the initial consultation to the x-rays and treatments. It spared me a large amount of stress and allowed me to continue working with complete peace of mind.”

Ease of access to specialized care

Élodie, who works as an account manager, says: “Traveling frequently for work often means not having access to the same medical resources as at home. My international health insurance allowed me to consult specialists quickly, wherever I was. be. When I needed a consultation with a neurologist in the middle of a conference in Sweden, everything was sorted out in a few hours.”

Mohamed, project manager, says: “During a stay in Australia, I had respiratory problems. Thanks to my health coverage, I was able to consult a pulmonologist without delay, thus ensuring that my condition did not deteriorate. The speed and quality of service really impressed me.”

Exemplary customer service

Camille, International Sales Representative, says: “Business travel can be stressful, and international health insurance provides invaluable peace of mind. I remember needing an emergency eye doctor in Tokyo. The customer service was outstanding, helping me find the best specialist and taking care of all the necessary arrangements.”

Antoine, engineer, emphasizes: “I have always been satisfied with the customer service of my international health insurance. Their rapid assistance and their attention to my specific needs were decisive when I had a hearing problem while I was in China for a business project.”

Fast and efficient reimbursements

Sophie, sales director, shares: “When you’re on the road, managing medical expenses is often a major concern. My international health insurance offers a quick and easy reimbursement process. After my visit to a specialist in Italy for a allergy, I was reimbursed within a few days, without any administrative complications.”

Yann, consultant, adds: “The speed of reimbursements is a real asset. Following a minor intervention in South Africa, I was reimbursed in record time. This saved me from heavy expenses and alleviated the financial stress generally associated with health care abroad.”

Financial security and peace of mind for policyholders

Extended coverage for optimal peace of mind

When you travel frequently for business, the slightest medical incident can quickly turn into a nightmare. Comprehensive international health coverage allows you to approach these situations calmly. Many insurance companies offer coverage for medical consultations, hospitalizations and medications, but also specific treatments, including in the case of chronic illnesses.

Testimonials from policyholders reveal that this extensive coverage is crucial. For example, Marie, 35, faced a medical emergency in Singapore. Thanks to her international health insurance, she was able to benefit from rapid treatment without financial constraints. This type of coverage ensures that no matter where you are in the world, you have access to the care you need.

Repatriation assistance: An essential safety net

When you are far from home, the idea of ​​being repatriated in the event of a serious health problem can relieve a lot of anxiety. Good international health insurance often includes repatriation assistance. This is a crucial element that ensures that you can be transported safely to your home country to receive the necessary care.

The testimony of Paul, a 40-year-old senior executive, shows the usefulness of this service. After a road accident in India, he was repatriated to France to continue his treatment, quickly and without administrative hassle. This service not only reassured Paul, but also relieved those close to him.

Ease of access to care and speed of reimbursement

Insured people want to be able to access care quickly and without bureaucratic obstacles. Good international health insurance often offers partnerships with healthcare networks, thus facilitating access to necessary treatments. In addition, the speed of reimbursements is an essential criterion for policyholders.

Another example is that of Élise, who regularly travels to North America for her work. She highlights the effectiveness of her international health insurance, which reimburses medical consultations in just a few days. This speed, combined with a simplified procedure, makes all the difference.

Quality of customer service: a determining element

The quality of customer service also plays a major role in choosing international health insurance. Policyholders are looking for support available 24/7, capable of responding quickly and efficiently to their questions and assisting them if necessary.

Let’s take the example of Clara, an expatriate in Tokyo. When she needed an emergency consultation, her insurance customer service put her in touch with a local hospital and took care of most of the administrative procedures. This efficiency and availability are significant assets which contribute to the peace of mind of policyholders.