IN BRIEF
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When you need assistance or information about your AXA mutual insurance, it is essential to be able to contact customer service quickly and efficiently. Whether for questions related to your complementary health insurance contract, administrative procedures or to report a sinister, AXA provides you with several means of communication to meet your needs. In this article, we will guide you through the different options for contacting Axa mutual company customer service, so you can get the help you need with ease.
Contact customer service of Axa mutual company is essential to resolve questions concerning your insurance contracts. Whether for information on claims, advice on terminating your contract or concerns associated with your mutual health insurance, knowing the contact options available can make your customer experience much easier.
Benefits
The main advantage to contact Axa mutual company lies in its availability and its responsiveness. AXA offers several means of communication: you can contact them by telephone, by e-mail or via their online form. For example, for quick assistance, you can call the dedicated number 01 55 92 21 94, active 24/7.
In addition, Axa has a intuitive online platform which allows you to access your insurance documents and manage your contracts easily. On the other hand, contact him by e-mail at the address service.informationclient@axa.fr to ask your questions or express your concerns.

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Disadvantages
Despite these many advantages, some disadvantages can be noted when contacting Axa mutual company. First, some customers report long waiting times when they try to contact customer service by phone. Rush hours can make communication less fluid.
Additionally, although email is a convenient method of contact, response can sometimes be late, causing frustration for those looking for a quick solution. Finally, the diversity of contact channels can also be confusing, making it difficult for some to know which number or address to use for their specific requests.

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How to contact Axa mutual enterprise customer service?
To contact the customer service from Axa mutual company, several options are available to you. In addition to the telephone number, you can fill out a online contact form, which allows you to specify your request precisely. For questions regarding the elections of AXA Mutuelles delegates, it is also possible to send a message to service.affairesgeneralesdesmutuellesaxa@axa.fr.
For support in an emergency, AXA offers a 24/7 assistance number for critical situations. Do not hesitate to consult the page of AXA contacts for detailed information on all ways to contact support.
In case of additional information on the mutual health insurance, healthcare professionals can also find Useful information about specific contacts.
For all your insurance and service needs mutual, contacting AXA customer service may seem complex, but there are several ways to do this. In this article, we will walk you through the different options for reaching AXA customer service, including by phone, email, and mail, so you can get the necessary support efficiently and quickly.

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Contact AXA by phone
The most direct way to reach AXA customer service is by telephone. You can dial the number 01 55 92 21 94 for business managers, who will assist you with claims and support. Remember that customer service is available 24/7, allowing you to ask your questions at any time.

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Communicate by email
If you prefer to send an email, you can contact customer service at the following address: service.informationclient@axa.fr. This will allow you to express your requests or concerns calmly. For specific questions about the elections of AXA Mutual delegates, use the address service.affairesgeneralesdesmutuellesaxa@axa.fr.

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Postal mail for personalized assistance
For those who prefer traditional methods, you can also write to AXA at the following address: AXA France – Customer Information Service – 313 Terrasses de l’Arche, 92727 Nanterre cedex. This option is particularly useful if you need to transmit documents or complaints.
Use the online contact form
AXA offers a contact form online to simplify your requests. You can access and fill it out directly on their website. This allows you to describe your request in detail and expect a quick response from the AXA team. For more information, see this link: AXA contact form.
Additional information and additional support
In the event of an emergency, AXA provides you with an emergency number for breakdown assistance and towing at 01 55 92 26 92, also available 24/7. For claims specifically related to disasters, you can call the number 09 70 81 83 55 Monday to Friday, between 8:30 a.m. and 5 p.m.
To learn more about AXA’s global services, visit this link: AXA International.

Contacting Axa mutual company customer service may seem complex, but with the right information, it becomes child’s play. Whether you have questions about your contract, need assistance, or want to make a claim, there are several ways to reach their experienced team. This article will provide you with practical advice and tips to facilitate your dealings with AXA.

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Contact by telephone
The quickest way to reach Axa customer service is by telephone. You can dial the number 01 55 92 21 94 for business executives, which offers direct assistance with claims and other concerns related to your policy. For emergency situations, particularly for repairs and towing, AXA provides you with an emergency number accessible 24/7 at 01 55 92 26 92.
Contact by email
If you prefer to communicate in writing, you can send an email to service.informationclient@axa.fr for general information requests. For questions relating to the elections of AXA Mutuelles delegates, use service.affairesgeneralesdesmutuellesaxa@axa.fr. Don’t forget to specify your contact details as well as the nature of your request to facilitate processing.
Contact by mail
For those who wish to send their requests by post, you can send your letters to the following address: AXA France – Customer Information Service – 313 Terrasses de l’Arche 92727 Nanterre cedex. Be sure to include all the necessary information so that your request is processed quickly.
Use of the Axa website
The Axa website is a mine of information. By visiting www.axa.fr, you will have access to many online services, including the ability to submit claims directly and manage your contracts. Also remember to consult the section of legal notices on the site, available here, for additional information.
Online contact form
For greater comfort, AXA offers a contact form online that you can fill out to ask questions or request information. This allows you to detail your request while avoiding waiting on the phone.
Online chat support
Finally, don’t forget that the Axa site may also offer an online chat option. This will allow you to chat in real time with an advisor, which is particularly useful for urgent requests or clarifications on your contract.
Contact AXA Entreprise Mutuelle Customer Service
Contact Method | Details |
Phone | Call 01 55 92 21 94 for dedicated assistance |
Write to service.informationclient@axa.fr for any questions | |
Mailing address | AXA France – Customer Information Service – 313 Terrasses de l’Arche 92727 Nanterre cedex |
Online support | Use the contact form on the AXA website for specific requests |
24/7 support | For emergencies, dial the emergency number: 01 55 92 26 92 |

Testimonials on Axa mutual company: how to contact customer service?
When it comes to managing my professional insurance, I always favor fast and efficient communication. With AXA, I was surprised by the responsiveness of their customer service. If necessary, I was able to easily reach them by telephone at 01 55 92 21 94, a direct line specially dedicated to business leaders. This allowed me to obtain relevant advice regarding the management of my claims.
Another nice aspect of AXA is their availability. I have often had questions regarding my contracts and I have never been disappointed. Their customer service is accessible 24/7, which is very reassuring, especially for a business like mine that operates around the clock. During a major incident, I was also able to contact them at 01 55 92 26 92 for a repair, and the intervention was quick.
In addition to telephone, AXA offers several means of contact such as email. I personally used the address service.informationclient@axa.fr to ask a question regarding my complementary health insurance contract. I received a detailed and satisfactory response as quickly as possible. This is a very practical solution for those who prefer to write.
If you ever need more formal assistance, AXA offers the possibility of sending a letter to the following address: AXA France – Customer Information Service – 313 Terrasses de l’Arche 92727 Nanterre cedex. This may seem slower, but for important matters it’s still a totally valid option.
Finally, for subjects relating to the elections of AXA Mutuelles delegates, they provide another email: service.affairesgeneralesdesmutuellesaxa@axa.fr, which shows that they take into account all facets of our relationship within the mutual company.
Contact AXA Entreprise Mutuelle Customer Service
If you are a customer of AXA Entreprise Mutuelle, it is essential to know how to contact customer service to answer your questions or concerns. This article guides you through the different methods of contacting AXA, whether it is for assistance with your health insurance, information about your contracts or claims management. We will explore the contact options available, including telephone, email and mail.Contact AXA by phone
For rapid assistance,
telephone contact is often the most effective method. AXA offers several telephone numbers, depending on the service you are looking for. General customer service number
For general inquiries regarding your contracts or services, you can call
01 55 92 21 94 . This line is intended for business leaders and will help you navigate the services offered by AXA.Emergency numbers
In the event of an emergency, such as a claim, it is crucial to act quickly. AXA provides you with an emergency number for breakdown and towing, available 24 hours a day, 7 days a week:
01 55 92 26 92 . In addition, for hail-related claims, you can call09 70 81 83 55 between 8:30 a.m. and 5 p.m. Monday to Friday. Contact by email
If you prefer to write, AXA allows you to contact them by
email for various requests. For questions relating to the delegates of Mutuelles AXA , you can send a message toservice.affairesgeneralesdesmutuellesaxa@axa.fr .For customer information requests, use the address
service.informationclient@axa.fr . This allows you to keep track of your request and receive a written response.Correspondence by mail
Another way to contact AXA is to send a letter by
mail . You can send your request to the following address:AXA France – Customer Information Service
313 Terrasses de l’Arche
92727 Nanterre cedex
For specific questions regarding your
complementary health or for any additional information, this method may be helpful, although the response time is generally longer. Use the AXA contact form
AXA also offers a
contact form on its website. Completing this form can be an effective way to ask a question or request a quote. Make sure you are specific in your request to get a proper response. Have multiple methods to contact the
AXA Entreprise Mutuelle customer service allows you to easily manage your concerns. Whether you choose to call, email or correspond by post, AXA is here to meet your insurance needs. contact axa customer service for all your questions and support requests. our team is at your disposal to support you and provide you with solutions adapted to your insurance needs.

Contacting AXA customer service, particularly for mutual companies, has never been easier. With multiple options at your disposal, you can choose the method that suits you best, whether that’s by phone, email or mail.
For urgent questions, such as disasters or repairs, you can call
01 55 92 26 92 , available 24 hours a day, 7 days a week. This ensures that you will have immediate assistance when needed. If you are a business manager, you can also use the01 55 92 21 94 , specially designed for disaster management and support for managers.If you prefer written correspondence, AXA provides you with a postal address so that you can send your requests. Simply write to
AXA France – Customer Information Service – 313 Terrasses de l’Arche 92727 Nanterre cedex . This allows you to formalize your questions or complaints at your own pace.For faster communication, you can also contact AXA by email at
service.informationclient@axa.fr for general questions. For specific requests related to the elections of AXA mutual insurance delegates, the address is service.affairesgeneralesdesmutuellesaxa@axa.fr .Finally, for those who prefer direct contact, the contact form on the AXA website is an excellent tool that allows you to transmit your requests easily and quickly. This is an effective way to ensure your concerns are addressed in a timely manner.
FAQ: Contact AXA Entreprise Mutuelle customer service
How can I contact AXA customer service?
You can reach AXA customer service by telephone at 01 55 92 21 94 . This number is dedicated to business managers for claims management and support for your procedures.Is there an emergency number available for AXA?
Yes, for troubleshooting and towing, you can call 01 55 92 26 92 , accessible 24 hours a day, 7 days a week.How can I send an email to AXA?
You can contact AXA by email at service.informationclient@axa.fr for any questions or comments. What is the postal address to contact AXA?
For all correspondence, please write to the following address: AXA France – Customer Information Service – 313 Terrasses de l’Arche 92727 Nanterre cedex .How can I obtain information on AXA Mutuals delegates?
For any questions regarding delegate elections, contact the department by email at service.affairesgeneralesdesmutuellesaxa@axa.fr .Is AXA reachable 24 hours a day?
Yes, AXA offers customer service available 24/7 to answer all your questions. How to make a complaint to AXA?
To make a complaint, you can fill out a specific form or send your request directly by email.